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*If you have an idea or suggestion you would like to see, write it out in this file.*
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1) Add template for ECD password reset. (Denied - A template already exists for this within ECD)

2) Allow templates to be modified. (Completed - Jan 30th 2017)

3) Include some way of copying data from the top section to the bottom section. (Completed - Feb 7th 2017)

4) Email template for clients: requesting GCS form / Request for more data

5) Some way to track the tickets worked on. (Completed - Feb 23rd 2017)

6) Folder per user for saved tickets.

7) Tabs? Iframes (Infoweb, ECD, etc...). (Planning on this now, thanks LucT)

8) Add protection (read-only) to not allow overwrite by accident.

9) %USERNAME% variable brings Login username (ie: LastnamF1).  Is there any way to change to another variable which would bring full First Name instead? (Completed Apr 28 2017 - AD Variable for first name works)

10) top portion:  add email address of the reporter so that when we copy this comes along... (Completed - March 10th 2017)

11) top portion: add 'Call Start Time:' and replace 'Partner Service Desk Ticket number:' with 'PSD ticket # or is caller EU or SD?:' 

12) 'Priority Matrix' sidebar link is broken for me. (LucT.) (Completed - Apr 28th 2017. The GCDocs version of the Priority Matrix is gone, link has been changed to Network drive copy)

13) Add BB10 iBes link and Rogers portal link in sidebar. (Completed - Apr 28th 2017)

14) Add TC-Assist link in sidebar. (Completed - Apr 28th 2017)

15) I updated some of the templates from the new ones in get answers. (LucT.)

16) I have a question or a problem Justin.  It seems like the way I edited the templates, the 'copy Data' information will sometimes work however 
at other instances the copied data is pushed to a new line instead of next to the colon (:)  Why is that.  I think I fixed it for now by copying the portion that worked from another template to the problematic one.(LucT.)

17) when using password reset template, can we have a way to use the user id to replace the space for it in the commands?(LucT.)




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*                                LEAVE SOME FEEDBACK                                *
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-Love it! -LucT
-thanks for the updates -2017-03-20

